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ukcasinosnotongamestop.co.uk provides dedicated email channels for efficient and specialised communication with our users and partners.

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Wrong platform in the top 10? A withdrawal time that’s gone stale? Something we missed entirely? Drop us a line. Each email address below goes to a different part of the team — using the right one cuts out the middleman and gets you an answer faster.

No live chat, no contact form. Email suits how we work and keeps a clean record on both sides. Check the response times at the bottom before you send — they’re realistic, not aspirational.

Contact Information

General Support and Inquiries

Anything to do with the site itself — technical issues, questions about how we work, or queries about specific platform assessments. If you’re not sure which address to use, this one is the right call.

Partnership and Business Inquiries

Collaboration, affiliate arrangements, and business partnerships. If you’re reaching out about working together in some commercial capacity, start here. We read everything that comes in — response times on partnership inquiries are a bit longer because they get properly reviewed before anyone replies.

Editorial and Content Inquiries

If you’ve spotted something factually wrong in one of our assessments, have a suggestion for a platform we haven’t covered yet, or want to raise something about how we approach a particular topic — this is the address. We take editorial feedback seriously and it does get read.

Privacy and Data Protection

Data protection questions, requests relating to personal information, or anything connected to our privacy policy. These are handled separately from general support because they need to be.

Office Hours

The team is available Monday to Friday, 9:00 AM to 6:00 PM GMT. Most things get a response within 24 hours on business days. Weekends and bank holidays add time — factor that in if you’re sending something time-sensitive on a Friday afternoon.

Response Times

General support: within 24 hours on business days. Editorial queries: 2–3 business days, sometimes a bit longer if the question needs checking against our testing records. Partnership inquiries: allow up to 5 business days for an initial response. If something is genuinely urgent, put “URGENT” in the subject line — it moves to the front of the queue.

Feedback

If something on the site is wrong, outdated, or could be clearer — we want to know. ukcasinosnotongamestop.co.uk covers a space where things change quickly, and player-reported information is genuinely useful for keeping assessments current. All communications are handled confidentially in line with our privacy policy.

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